Initial delivery coverage is Cairo, Giza, and Alexandria. The checkout displays the delivery methods available for the order.
- Orders are not considered dispatched until a carrier tracking reference is issued.
- Supplier handling time and the expected delivery window are shown on eligible product pages.
- Customers must provide an accurate address and reachable Egyptian phone number.
- Internationally sourced items are offered only after their route and customs handling have been reviewed.
Delivery estimates are estimates rather than guarantees when delay is caused by an incorrect address, failed delivery attempt, customs intervention, force majeure, or another event outside reasonable control.